Suspension workshop software

Built for workshops that take suspension seriously

Rebound is the specialist service management platform for mountain bike suspension workshops. Track every job, produce professional service reports, invoice customers, and take card payments — without the admin overhead.

Request a demo See what's included
100%
Built for suspension specialists
2026
Full RockShox catalogue coverage
£0
Setup fee — start in minutes
3 min
To complete and email a report
Everything you need
One tool. Every part of the job.
Rebound handles the full service workflow — from logging a component in to sending the invoice — so you spend less time on admin and more time on the bench.
🔧
Structured service sheets
A built-in multi-section digital service log covering scope of work, before and after settings, oil volumes, torque values, IFP depth, inspection checklist, and final QC sign-off. Adaptable to your own service sheet format on request.
📋
RockShox and Fox component lookup
Enter a Fox serial number or SRAM model code and Rebound auto-fills the model, year, travel, and part number. Full 2026 RockShox catalogue coverage — including all portal URL model codes.
📧
Automatic service report emails
Generate a branded service report and email it directly to the customer from inside the job — one click. Reports include before and after settings, QC result, recommendations, next service date, and payment details.
💳
Stripe payment integration
Built-in Stripe integration generates a per-job payment link for the exact invoice amount. Include it in the emailed report so customers pay by card in one tap. Money goes directly into your Stripe account — no middleman.
📊
Workshop performance dashboard
Revenue, gross margin, average service times, top customers, and today's jobs at a glance. Know your most profitable services, busiest periods, and which customers keep coming back.
👥
Multi-user, fully isolated
Invite technicians with their own login. Each workshop's customer records, jobs, and service history are completely isolated — your data never crosses with another workshop's account.
How it works
From drop-off to payment in four steps
Rebound follows the natural flow of a suspension service — no rebuilding your process around the software.
01
Register the component
Enter the serial number or model code. Rebound auto-fills the spec. Link it to a customer record.
02
Complete the service sheet
Log before and after settings, oil volumes, torque values, and inspection notes. Tick off the QC checklist.
03
Email the report
One click generates a branded service report and sends it directly to the customer from inside the job.
04
Get paid
The report includes a Stripe payment link for the exact invoice amount. Customers pay by card in one tap.
Built for specialists
The detail other tools miss
Generic workshop software wasn't built for suspension. Rebound was — every field, every workflow.
  • ✓
    SRAM model code parserPaste a portal URL code — e.g. fs-lyrk-ult-c2 — and Rebound returns the full model, spec level, and generation year automatically.
  • ✓
    Fox serial lookupAuto-fill model, part number, and travel directly from the Fox tech portal via serial number.
  • ✓
    Before and after settingsLog LSC, HSC, LSR, HSR, sag, air pressure, tokens, and coil preload — before and after — on every job.
  • ✓
    Sequential invoice numbersYour prefix, your sequence. Auto-assigned on every new job — includes a reference field for bank transfers so customers quote the right number.
  • ✓
    Adaptable service sheetsRebound ships with a comprehensive built-in service log. If your workshop uses a specific format, we can adapt it to match on request.
Service log — PS-2026-0047
modelRockShox Lyrik Ultimate C2
serialT22062700149
travel160mm
oil_l100 ml
oil_r100 ml
damp_vol22 ml
seal_torque8 Nm
topcap_torque25 Nm
ifp_depth62 mm
qc_passtrue
next_service100hrs / 12 months
total£185.00
margin68.4%
stripe_linkgenerated ✓
report_sentemailed ✓
Straightforward pricing
One price. Everything included.
No seat fees, no feature tiers, no surprise charges. Every workshop gets the full platform from day one.
Trial
3 months free
£0
No card required to start
  • ✓ Full platform access
  • ✓ Unlimited jobs and customers
  • ✓ Automatic email reports
  • ✓ Stripe payment links
  • ✓ Multi-user support
Request access
Standard
Workshop
£99.99/mo
Per workshop · 12-month minimum after trial
  • ✓ Everything in trial
  • ✓ RockShox and Fox auto-lookup
  • ✓ Sequential invoice numbers
  • ✓ Built-in Stripe integration
  • ✓ Automated service report emails
  • ✓ Workshop performance dashboard
Get started
Enterprise
Multi-site
Talk to us
For groups and franchise operators
  • ✓ Multiple workshop accounts
  • ✓ Consolidated reporting
  • ✓ Custom onboarding
  • ✓ Priority support
  • ✓ Volume pricing
Contact us
All plans include SSL, daily backups, and 90-day data retention after cancellation. DS Commercial Group Ltd trading as Rebound.
Get in touch
Ready to see it in action?

Tell us about your workshop and we'll get back to you within one business day to arrange a walkthrough or get you set up on a free trial.

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